KayaPapaya
Well-Known Member
Hello geeks
A question for you. I went on to a popular trade website on Wednesday (never ordered from them before) but had set up an account a little while back.
Logged on using my email and password and was surprised to see Order History.
When I clicked on the link, I had full address/contact/phone/email details (but thankfully NOT bank details) of another person.
I emailed the company immediately and asked was this correct?! I waited. Yesterday (Thurs) I had a thank you for letting us know email - and we will look into it.
Today I logged on again, and I still have this information on my account. So emailed again with screenshots and mentioned I think they're breaching Data Protection laws for not having secure systems.
Anyway, I got a more speedy result this time, with we are urgently looking into it. But this information has been visible to me for 3 days now, and I'm not sure I would want to deal with this company! If I can see someone elses order history/address, who can see mine?!
Anyway, what would you do? Report them to who? The Information Commissioner? Or leave it?
It's a shame as I really want to buy something, but I'm not going to if anyone can see my details that's not me!
A question for you. I went on to a popular trade website on Wednesday (never ordered from them before) but had set up an account a little while back.
Logged on using my email and password and was surprised to see Order History.
When I clicked on the link, I had full address/contact/phone/email details (but thankfully NOT bank details) of another person.
I emailed the company immediately and asked was this correct?! I waited. Yesterday (Thurs) I had a thank you for letting us know email - and we will look into it.
Today I logged on again, and I still have this information on my account. So emailed again with screenshots and mentioned I think they're breaching Data Protection laws for not having secure systems.
Anyway, I got a more speedy result this time, with we are urgently looking into it. But this information has been visible to me for 3 days now, and I'm not sure I would want to deal with this company! If I can see someone elses order history/address, who can see mine?!
Anyway, what would you do? Report them to who? The Information Commissioner? Or leave it?
It's a shame as I really want to buy something, but I'm not going to if anyone can see my details that's not me!