lizziebabe
Active Member
Good morning people....I run a very small hair salon and am becoming frustrated with the amount of no shows every month,yesterday I had someone not turn up for a set of foils and lost out on £90 and sat around for 3 and a half hours....how do you guys deal with such things? How do you enforce charges? The thing that gets me is they don't answer the phone when I call and then have the cheek to just walk in the next time they want an appointment as if nothing happened and think "sorry I forgot" is an acceptable excuse....any input would be great....thanks in advance