Non-smoker here.
Yes, no matter how much you cover up people that don't smoke will smell it. It is probably the worst of all smells and you can bet that the client who doesn't smoke wouldn't return.
Of all the people that I know, ex smokers will say the same thing: "I had no idea how bad it smells while I was smoking."
As many smokers are out there I can assume there are more non smokers (one can hope) so yes, it is detrimental to the business.
B.V.
Yes, no matter how much you cover up people that don't smoke will smell it. It is probably the worst of all smells and you can bet that the client who doesn't smoke wouldn't return.
Of all the people that I know, ex smokers will say the same thing: "I had no idea how bad it smells while I was smoking."
As many smokers are out there I can assume there are more non smokers (one can hope) so yes, it is detrimental to the business.
B.V.