Amyelliex
New Member
I hope it's ok for me to post this here as I'm not a beauty therapist but I really need some advice from professionals. I had a full set of lashes applied on Thursday and they looked gorgeous and I was really pleased. Since then I've been careful not to touch them and I've been cleansing around my eyes and facing away from the shower so not to get them wet, consciously sleeping on my back etc.
well today I noticed that my lashes are slowly starting to fall out (not my natural lashes though) and some lashes have gone straggly and seem to be poking the wrong way and hanging off my own lash. I emailed another lash therapist that is a friend of a friend and she said that they were really bad and that they shouldn't look like that and I need to demand a full refund! She also said I'd have none left this time next week. now I personally don't think they're too awful but I'm also quite upset because they aren't exactly fresh looking and I spent a lot of money on them. Now I know many people may not like this post because I've seen beauty therapists say they've had complaints and the general reply is 'the client is at fault don't refund' but I'm really upset and don't know how to go go about this further, I've also took the utmost care with my lashes as I wanted them to last a very long time. I also really liked the girl who did my lashes and I don't want to insult her or cause bad tension, but I'm really not happy with things and I don't know how to approach it...
I've been taking pictures day by day so hopefully if it gets worse she can help me out somehow, it's just so very expensive and I don't want to have to pay again to sort them out.
well today I noticed that my lashes are slowly starting to fall out (not my natural lashes though) and some lashes have gone straggly and seem to be poking the wrong way and hanging off my own lash. I emailed another lash therapist that is a friend of a friend and she said that they were really bad and that they shouldn't look like that and I need to demand a full refund! She also said I'd have none left this time next week. now I personally don't think they're too awful but I'm also quite upset because they aren't exactly fresh looking and I spent a lot of money on them. Now I know many people may not like this post because I've seen beauty therapists say they've had complaints and the general reply is 'the client is at fault don't refund' but I'm really upset and don't know how to go go about this further, I've also took the utmost care with my lashes as I wanted them to last a very long time. I also really liked the girl who did my lashes and I don't want to insult her or cause bad tension, but I'm really not happy with things and I don't know how to approach it...
I've been taking pictures day by day so hopefully if it gets worse she can help me out somehow, it's just so very expensive and I don't want to have to pay again to sort them out.