naildesignkatie
Member
This afternoon I had my first 'real' client booked in - real in that I didn't know her beforehand. She asked for a soakoff and reapplication of acrylic tips. Wonderful as I'm still building up my acrylic portfolio.
Anyway I got there and it was a mad house (fair enough) I had to wait for her to finish lunch before I could even set up.
Then came the fun part. I couldn't get the old acrylic off. She said she'd had several infills. I persevered. I'd wrapped in Gelish artificial nail remover soaked pads, then wrapped in foils (as I always do with no problems). I pushed the softened acrylic off with an orangewood stick, but it was pretty stubborn. It just would not come off . She had them done at a reputable salon down the road, so I doubt it was the acrylic itself that was the problem, and her nails were in good condition underneath.
Then another member of her family asked if I would do hers. No problem, I had no other clients or plans for the afternoon. So I decided I would do hers whilst the first lady's were soaking some more (second lot of wraps).
So that went ok, but meanwhile I was still checking the other ladies....hardly budging.
Second lady complete, I started again properly on lady #1. I was getting there slowly, but it was taking ages and I felt so stupid. She knows I am new, but this was just rediculous. I soaked, pushed with orangewood stick, filed it, but it just wasn't budging, it was so hard. I felt so incompetent.
Then....her little girl accidentally knocked my NEW (open) box of tips off the table :Scared:. We were all in hysterics, and it was purely an accident, but it was just another thing to add to the list of what was going wrong. The appointment was at 12:30. I'm not sure exactly what time I started (as they were eating when I arrived), but I didn't leave until 5:15 and am just exhausted!!! :Scared: I charged her my newbie rates (as I don't feel good enough yet to charge full wack - as today clearly shows!)
So my question is...what would you do in these situations? What if I had other clients to go to after her, and her acrylic just wasn't budging? I've never had issues like that before with other removals so it's really knocked my confidence!! I feel like never touching my acrylic brush again!
I know some techs don't remove other techs work, but as I'd never had a problem before, i didn't think it would be a problem today, and who am I to turn a client away when I'm still a newbie and have so much to learn?
help, geeks, help!
Anyway I got there and it was a mad house (fair enough) I had to wait for her to finish lunch before I could even set up.
Then came the fun part. I couldn't get the old acrylic off. She said she'd had several infills. I persevered. I'd wrapped in Gelish artificial nail remover soaked pads, then wrapped in foils (as I always do with no problems). I pushed the softened acrylic off with an orangewood stick, but it was pretty stubborn. It just would not come off . She had them done at a reputable salon down the road, so I doubt it was the acrylic itself that was the problem, and her nails were in good condition underneath.
Then another member of her family asked if I would do hers. No problem, I had no other clients or plans for the afternoon. So I decided I would do hers whilst the first lady's were soaking some more (second lot of wraps).
So that went ok, but meanwhile I was still checking the other ladies....hardly budging.
Second lady complete, I started again properly on lady #1. I was getting there slowly, but it was taking ages and I felt so stupid. She knows I am new, but this was just rediculous. I soaked, pushed with orangewood stick, filed it, but it just wasn't budging, it was so hard. I felt so incompetent.
Then....her little girl accidentally knocked my NEW (open) box of tips off the table :Scared:. We were all in hysterics, and it was purely an accident, but it was just another thing to add to the list of what was going wrong. The appointment was at 12:30. I'm not sure exactly what time I started (as they were eating when I arrived), but I didn't leave until 5:15 and am just exhausted!!! :Scared: I charged her my newbie rates (as I don't feel good enough yet to charge full wack - as today clearly shows!)
So my question is...what would you do in these situations? What if I had other clients to go to after her, and her acrylic just wasn't budging? I've never had issues like that before with other removals so it's really knocked my confidence!! I feel like never touching my acrylic brush again!
I know some techs don't remove other techs work, but as I'd never had a problem before, i didn't think it would be a problem today, and who am I to turn a client away when I'm still a newbie and have so much to learn?
help, geeks, help!