Hey guys. Yesterday I made a mistake on a client. She has probably a level 5 regrowth (it was really oily). She is so lovely and I feel like she lost all trust in me. She said things like "How many years have you been hairdressing for?" "Are you even a hairdresser" "You're being really slow" and stuff like that.
Yesterday my boss did a half a head of foils which took him 2 hours. (BB20) And and got me to do the tint regrowth (muks 1121 which is a highlift with 40 vol and it took me 15 minutes). His weaves were really dense(very zigzaggy and not thin at all... never seen anything like it but everyone has their own technique. Just someone hard to move around without slipping). I was told to pack a high lift on the roots so I did.
So I was the one who rinsed. When pulling out one side I saw some of the foils weren't fully coloured and left dark patches slightly from the roots. I'm 100% sure I covered it as I checked three times and then he checked. the root itself was covered then there was a dark patch and then there was the lightener (bb20).
Now my boss told me I should have opened up the foils to make sure they were covered but I wasn't the one who applied them and no one has ever told me to do that before. Is that normal? I just feel like I'm still learning and that I'm being made to do colours I haven't started at school yet.
Now my boss told the client it was all my fault. I explained I was still a student to her. But I feel like I am being treated as a fully qualified stylist without actually learning what I have to do at work at school.
Not saying it's not my fault but I feel like this could have been avoided if I had a bit of guidance and stopped getting thrown on tasks I've never done before without clients being aware that I'm a student (not allowed to tell them).
Yesterday my boss did a half a head of foils which took him 2 hours. (BB20) And and got me to do the tint regrowth (muks 1121 which is a highlift with 40 vol and it took me 15 minutes). His weaves were really dense(very zigzaggy and not thin at all... never seen anything like it but everyone has their own technique. Just someone hard to move around without slipping). I was told to pack a high lift on the roots so I did.
So I was the one who rinsed. When pulling out one side I saw some of the foils weren't fully coloured and left dark patches slightly from the roots. I'm 100% sure I covered it as I checked three times and then he checked. the root itself was covered then there was a dark patch and then there was the lightener (bb20).
Now my boss told me I should have opened up the foils to make sure they were covered but I wasn't the one who applied them and no one has ever told me to do that before. Is that normal? I just feel like I'm still learning and that I'm being made to do colours I haven't started at school yet.
Now my boss told the client it was all my fault. I explained I was still a student to her. But I feel like I am being treated as a fully qualified stylist without actually learning what I have to do at work at school.
Not saying it's not my fault but I feel like this could have been avoided if I had a bit of guidance and stopped getting thrown on tasks I've never done before without clients being aware that I'm a student (not allowed to tell them).
