Hi all, would just like some advice. I have never had problems in the past but just lately on my biggest order with sienna x, all has gone wrong! First off, after promising me next day despatch, my retail was delivered 9 days later. Then the invoice didn't have my details correct consequently it must be corrected for my tax books as did the last invoice(even though I had stressed all details in my previous order). But to top it all, my order gets to me and having ordered 2 litres of 'Tonights the Night', I only received one even though I have been billed for it. What happens in these cases? Surely the warehouse depot who pack the stuff have to check off what is stated on the invoice. Any advice would be precious if anyone else has had these problems. I am hoping that I just have got a bit of an inexperienced phone person taking my order because I really do like Sienna stuff but am not pleased at paying over 100 quid with VAT and only receiving 1 litre of solution!