Help-client's hair has gone too dark!

[greatlengths]

Hi, I died a clients hair tonight and used bought the colour which she said she had used before (goldwell 3/46NN) when I bought I must have bought the wrong code and put a 4NN on her hair which turned out WAY too dark!

She wants me to correct it over the weekend but what's the best way that doesn't leave me too much out of pocket?

Thanks in advance!


Greatlengths xx

 

[persianista]

What would you normally use to remove colour? There are so many methods, do you prefer oxidation cleanse or reductor?

 

[naturalnails]

Hi, I died a clients hair tonight and used bought the colour which she said she had used before (goldwell 3/46NN) when I bought I must have bought the wrong code and put a 4NN on her hair which turned out WAY too dark!

She wants me to correct it over the weekend but what's the best way that doesn't leave me too much out of pocket?

Thanks in advance!


Greatlengths xx

Have you got training and experience in colouring as your profile says you are an extension technician.

If you are not qualified in colouring then it is not acceptable to ask for professionals to advise on these chemicals.

 

[persianista]

If your not trained, then best thing is to pay for her to go to a salon and get it corrected, as it's a long, involved process. Prices normally start at around £100 for a budget salon. Expect a good salon in Herts to charge around 150 to do a full colour correction.

 

[hairbystacey87]

Hi, I died a clients hair tonight and used bought the colour which she said she had used before (goldwell 3/46NN) when I bought I must have bought the wrong code and put a 4NN on her hair which turned out WAY too dark!

She wants me to correct it over the weekend but what's the best way that doesn't leave me too much out of pocket?

Thanks in advance!


Greatlengths xx

Goldwell doesn't have a 3/46 NN. Not in uk anyways. Their colours are always one number then letters eg. 4NN, 6GB, 12BN etc.

 

[mm29]

Have you got training and experience in colouring as your profile says you are an extension technician.

If you are not qualified in colouring then it is not acceptable to ask for professionals to advise on these chemicals.

It does say stylist on profile

 

[greatlengths]

I am a stylist but I specialise in extensions. So there isn't even a 3/46NN? I wonder where she got that code from! She only wants it about 2 shades lighter so I suggested a simple clarifying shampoo!


Greatlengths xx

 

[persianista]

Clarifyer won't lift two shades. You need to use a reductor then one shade above target, best use a shade chart next time!

 

[hairbystacey87]

I am a stylist but I specialise in extensions. So there isn't even a 3/46NN? I wonder where she got that code from! She only wants it about 2 shades lighter so I suggested a simple clarifying shampoo!


Greatlengths xx

I'm afraid not, Goldwell is labelled as I mentioned above. The NN are for resistant hair and appear darker than an N. So a 4NN is more like a 3N.
Hope that helps

 

[greatlengths]

I really should have used a shade chart, I usually do it's just she was certain and wanted the code mentioned above. Disaster!


Greatlengths xx

 

[Linden-x]

Could the formula be 3/4 of a tube of 6nn instead of 3/46nn?

 

[mm29]

Could the formula be 3/4 of a tube of 6nn instead of 3/46nn?

This is what I thought lol

 

[greatlengths]

You are right! 6NN seems much more feasible for the colour she was expecting! Thank you for your help xx


Greatlengths xx

 

[hairbystacey87]

Could the formula be 3/4 of a tube of 6nn instead of 3/46nn?

Haha I didn't think if that!!

 

[Hairflair'xo]

Are you trained/experienced in goldwell? It's really not wise to use a colour house you know nothing about, stick to what's familiar or spend time learning a range inside out before using it x

 

[Eviestyle]

Could the formula be 3/4 of a tube of 6nn instead of 3/46nn?

That is so funny!

 

[Bethbowers90]

What colour did you actually use on her hair then?