The title says it all really!
I placed my first order with Thalgo the other day for some Perron Rigot products (I'd already bought some bits from Beauty Express). I told her I hadn't ordered from them before and that I was a new Perron Rigot customer, but she didn't actually tell me the price of anything that I was buying. She took my payment before she told me the total actually, I think she was just about ready to hang up the phone before I asked her how much I'd been charged!
So anyway, now I know how much I was charged for the whole order, but I was hoping I'd get an invoice or price list in the package so I could see how much everything is individually for next time I order. I mean, I don't even know how much I paid for postage or anything?! Just got the package today, and alas no such paperwork whatsoever. (Although, I must say, I'm impressed with the super fast delivery.... Even if she took my address down wrong! Thank goodness for my postman who had a good memory to know where to find me.)
I'm trying to avoid phoning them again, so I was wondering if anyone knows if an electronic pricelist exists? And if so, would it be possible for you to forward it to me? Or even, does anyone know an e-mail address for Thalgo? I couldn't see one on the website.
Thanks in advance!
I placed my first order with Thalgo the other day for some Perron Rigot products (I'd already bought some bits from Beauty Express). I told her I hadn't ordered from them before and that I was a new Perron Rigot customer, but she didn't actually tell me the price of anything that I was buying. She took my payment before she told me the total actually, I think she was just about ready to hang up the phone before I asked her how much I'd been charged!
So anyway, now I know how much I was charged for the whole order, but I was hoping I'd get an invoice or price list in the package so I could see how much everything is individually for next time I order. I mean, I don't even know how much I paid for postage or anything?! Just got the package today, and alas no such paperwork whatsoever. (Although, I must say, I'm impressed with the super fast delivery.... Even if she took my address down wrong! Thank goodness for my postman who had a good memory to know where to find me.)
I'm trying to avoid phoning them again, so I was wondering if anyone knows if an electronic pricelist exists? And if so, would it be possible for you to forward it to me? Or even, does anyone know an e-mail address for Thalgo? I couldn't see one on the website.
Thanks in advance!