Lash perm did not work

[Eye Love]

Hello, I have done about 10 lash perms so far but today had a clients lashes not take to the perm at all. I use Thuya products and could only conclude it may be because her lashes were very straight and coarse. She also mentioned her hair doesnt take well to perms. I listed the steps I did below and understand the pad or rod size can affect this but I believe I used the proper size. I apply perming solution from roots to about 3/4 the way up. Do some people's lashes just not take to perms?

-cleansed with oil free remover
-taped down lower lashes
-applied silicone pad. Size small, requested tight curl. Lashes fit pad
-glued lashes to silicone pad
-perming solution 12 mins/eyes covered/wiped off
-neutralizer 12 mins/eyes covered/wiped off
-removed silicone pad
-remove excess product with water

My perms have all turned out so perfect until today. Help please

 

[Littlejojo84]

Hello,
I had this happen to me and when speaking to my client she advised when she used to have a hair perm it wouldn't take either, it maybe they coarse and need a little longer.

I have started insulating the eyes and find the end result is much better

Hope this helps

 

[Eye Love]

Thank you Littlejojo84.

When you say insulating do you mean covering the eyes with film and a towel? That was what I did as per our training but if there is a better method you have me very interested!