loyalty scheme

[nailtiqe]

hi....i am going to have a loyalty scheme in place for both nail and tanning clients, do you have similar schemes and how popular r they? at the mo ive found some tanning loyalty cards but the only nail ones i can find are from 3t and there is only 6 boxes on, so 5 treatments get 6th free, does this sound reasonable? vicx

 

[naturalnails]

hi....i am going to have a loyalty scheme in place for both nail and tanning clients, do you have similar schemes and how popular r they? at the mo ive found some tanning loyalty cards but the only nail ones i can find are from 3t and there is only 6 boxes on, so 5 treatments get 6th free, does this sound reasonable? vicx

I have been looking into this sort of thing recently and have come up with the following:

1. I want my clients to stay because of the service I provide, not because I give freebies
2. I dont want to give something like lotion, varnish etc. that they may not want - if they wanted it they would buy it LOL

I did also think about giving back 10% of appointment costs after 10 appointments. 2 problems arose

1. People may be horrified to be reminded of what they spend on their nails LOL
2. I may end up some months working for nothing LOL

I have now redesigned my records cards with a grey line every 10 appointments and I will give a middle sized solar oil.

This encourages the clients to use the oil as well as being a small token of my appreciation for their business.

I hope this doesnt sound too mean in the scheme of other loyalty bonuses.

 

[groovynails]

well in salon we give 10% of after 10 treatments .they get card signed of each time they come in what ever the treatments weather its beauty or nails or sunbed then 10% of next treatment


my mobile clients i don't actually give them a loyalty card maybe i will give them a pinkie solar oil after 5 treatments

 

[nats]

I always have some £2 and £5 vouchers printed on my desk. When its pay time, I quickly check what they have spent lately and depending on the amount, I give them one or the other (voucher). So it's not obvious as to when it happens and it is not a "regular" thing either. But they always are surprised and pleased!!

 

[nailtiqe]

i think i may use the loyalty card like a point scheme, so for every treatment they come for and for every friend they introduce they get a stamp on the loyalty card, when its full they get a free treatment valued to a certain amout...ie manicure or pedicure....vicx

 

[nats]

... I also have a bring a friend scheme.... for every friend they have introduced and who make their first firm booking, they get their next treatment half price (after their friend had come, that is...).

 

[Sharon Green]

Hi Nats,

Did you buy your £2 & £5 vouchers or did you print them yourself? If you did print them; what information did you put on the voucher and what software did you use?

I am thinking of selling gift vouchers for treatments at my Priory Wives demo next month and need some inspiration on design, content, numbering etc..

Sharon x

 

[Mrs Geek]

I am thinking of selling gift vouchers for treatments at my Priory Wives demo next month and need some inspiration on design, content, numbering etc.. Sharon x

Hi Sharon - I have to tell you that we do some GORGEOUS :queen: gift vouchers!! If you email my [email protected] address I can probably send you a jpeg so you can check them out!! Don't all ask me prices :shock: I have no idea (I will post when I do)!!

 

[nats]

Hi Sharon,

I print them myself, so I can control what's on them, get different papers depending on the season...!!!
I use Mircosoft Publisher but Word would do if you don't have Pulisher.
I can put one of the "basics" in the post to you if you want to see what they look like. Or if you do have publisher, I can send you the files.
Let me know.

 

[crazy'n'creative]

I have to tell you that we do some GORGEOUS :queen: gift vouchers!!

have to say i have these gift vouchers and they are fab