Nicholanac
Active Member
I have been doing Hair Extensions for over a year and have fabulous reviews and happy clients and I love it. Everybody that has a consultation goes ahead and has hair extensions fitted.
I offer free consultations and I am very open about my prices, methods and give as much information as possible via my website and Facebook pages. I have lots of people booking consultations but find myself waiting around for them not to turn up. I spend a lot of time talking to these people beforehand answering all thier questions giving them advice etc and then the next step is thier consultation for mor info, colour match etc before fitting.
This week I have had 5 bookings not turn up! 2 of them told me last minute. I work from my home salon so wait in for them to turn up and try and work around thier schedules, its really frustrating.
Is there a solution to this? or is it all part of the job? Am I trying to hard or offering to much or spending too much time discussing before they get here? As I don't want to be rude or not give enough info as they might not book in without it if that makes sense!
Thanks in advance for any advice
I offer free consultations and I am very open about my prices, methods and give as much information as possible via my website and Facebook pages. I have lots of people booking consultations but find myself waiting around for them not to turn up. I spend a lot of time talking to these people beforehand answering all thier questions giving them advice etc and then the next step is thier consultation for mor info, colour match etc before fitting.
This week I have had 5 bookings not turn up! 2 of them told me last minute. I work from my home salon so wait in for them to turn up and try and work around thier schedules, its really frustrating.
Is there a solution to this? or is it all part of the job? Am I trying to hard or offering to much or spending too much time discussing before they get here? As I don't want to be rude or not give enough info as they might not book in without it if that makes sense!
Thanks in advance for any advice