Lydia Ashley
Member
Hello, after months and months of research, last week I had some semi permanent eyebrows tattood on (after losing my brows due to a medical problem). I was aware at the time what a big risk i was taking, and looked at lots of photos of the person I chose, plus knew someone else who had hers done too.
Anyway, fast forward a week, and I'm not happy! There are a few issues, but the main one is that the eyebrows are a different shape and one is much higher than the other (leaving me with a surprised look). I have been in touch with other practitioners about correction work (and they also agree they are uneven and need fixing) and I have also been in touch with people about laser removal. These are all costly, and will take some time to get fixed.
I contacted the practitioner who carried out the treatment 2 days afterwards and said I was really worried as they were different, she told me to calm down and wait until they heal. They have now healed, but the fact still remains that they are uneven and one higher than the other and they need to be fixed, which I'm not willing to let my original practioner do. I emailed her again this morning to say they have healed now and I am still unhappy. I also sent her pictures. I asked her to refund me the cost of the brows, so I can have remedial work carried out. To cut a long story short, she is saying that I was happy in the salon, and basically no she won't refund me.
Now, where do I stand on this?! Any ideas?! I'd also be interested in any advice from Pro's about how to solve this (removal or correction). I never complain about anything, I'm always too polite, but as this is permanent and on my face, i'm devestated, hence why I have asked the woman for a refund. I feel sick every morning when I wake up thinking 'what have I done'.
Anyway, fast forward a week, and I'm not happy! There are a few issues, but the main one is that the eyebrows are a different shape and one is much higher than the other (leaving me with a surprised look). I have been in touch with other practitioners about correction work (and they also agree they are uneven and need fixing) and I have also been in touch with people about laser removal. These are all costly, and will take some time to get fixed.
I contacted the practitioner who carried out the treatment 2 days afterwards and said I was really worried as they were different, she told me to calm down and wait until they heal. They have now healed, but the fact still remains that they are uneven and one higher than the other and they need to be fixed, which I'm not willing to let my original practioner do. I emailed her again this morning to say they have healed now and I am still unhappy. I also sent her pictures. I asked her to refund me the cost of the brows, so I can have remedial work carried out. To cut a long story short, she is saying that I was happy in the salon, and basically no she won't refund me.
Now, where do I stand on this?! Any ideas?! I'd also be interested in any advice from Pro's about how to solve this (removal or correction). I never complain about anything, I'm always too polite, but as this is permanent and on my face, i'm devestated, hence why I have asked the woman for a refund. I feel sick every morning when I wake up thinking 'what have I done'.