Hiya ladies, I did a CND spa pedicure last night and used the microplane. I got this message this morning and I need to respond back, can anyone offer advice on how to word it. I know we 'smooth not remove' hard skin and I am not trained to use a knife. Also would you offer her anything? (More because of toe nail issue).
"Hi thanks for doing my feet last night, it was nice to meet you. However I am a little disappointed with the heels on my feet, there is still a lot of cracked skin there. I will have to keep applying cream and work on them myself, which I shouldn't really have to do. I don't think the cheese grater thing is as good as when they use a blade, maybe you should change to one of them as that is what other people are using. Also the toe nail of my little toe is sharp and pointed to one side. I have messaged you this as I know you are just starting out and feedback is important"
Hope u can advise, Thanks so much x
"Hi thanks for doing my feet last night, it was nice to meet you. However I am a little disappointed with the heels on my feet, there is still a lot of cracked skin there. I will have to keep applying cream and work on them myself, which I shouldn't really have to do. I don't think the cheese grater thing is as good as when they use a blade, maybe you should change to one of them as that is what other people are using. Also the toe nail of my little toe is sharp and pointed to one side. I have messaged you this as I know you are just starting out and feedback is important"
Hope u can advise, Thanks so much x