Sharkster
Well-Known Member
I like this idea as you will need to give them a new price list anyway if the prices are going up. With a text, you might scare people if you haven't given them idea of how much their favourite treatments have gone up. They will probably be expecting the increases anyway as it is all over the news, etc and they will be experiencing it everywhere inclusing their places of work. Some businesses I know put their prices up in 2010 and plan to do a campaign in 2011 advertsing that they are not rising their prices inline with vat. Clever, but naughty What do you think?
A few people on this thread have disagreed with mass SMS to all clients and I would like to ask, is this just in terms of the VAT increases or do you not agree with mass texts full stop? Would be interesting to know your thoughts.
I personally think that any form of contact by text (with the exception of appointment reminders) is just so unprofessional. I don't text my doctor/bank manager/dentist etc. to arrange anything and I would not expect to do the same wit my therapist. This has nothing to do with being mobile or not.
But perhaps that's just me being from a different generation?