Thanks everyone for your opinions. That's a good point, Lauren; I didn't think of that (regarding who was allowed tickets in). I know that we were allowed to invite our own customers and issue them VIP tickets but how Professional Beauty went about allocating the rest I don't really know.
I'm not sure what to say on the whole student thing. I know that at our stand, anyway, we sold litre upon litre of professional solution on the Sunday, and not a single bottle on the Monday. To the students we were pushing samples of our new tanning foam and our aerosol tan (and many of them simply paid for an actual spray tan). To try anything else would, if anything, have been a waste of time as most came to the show with only £5 in their pockets anyway it seemed! But if you did see any stands selling them trade stuff, I suppose it's unrealistic to expect them to turn away business because of lack of proof of qualifications or whatever (not saying this is how it should be, just that, realistically, it will be the case).
What we tried to do as well was to encourage people to sign up on our new website so that we could award trade pricing to those that qualified, i.e. professionals. It's too early for us to tell if that's going to work as a strategy for keeping the two business types distinct. It's so difficult because there's always going to be a conflict between trade and retail. We used to focus purely on trade, but our trade customers kept asking for retail products and more brand recognition. So we worked on our retail and branding, but then there's the danger of it going the other way and professional customers feeling like they're losing their exclusivity. In the same way that they so perfectly compliment each other, trade and retail also battle with each other!
But I really like your point and whichever show we do decide to go to next, we'll take that on board and maybe emphasise our trade-only offers and pricing a little more. Let people actually know what we are doing.
Nicolao4, what kinds of products were you actually looking for? What services does your business offer? Purely out of interest, I have nothing to sell you