Hi everyone!!
Ok I have a new salon which I opened around 6 months ago. I always always always do a skin test 48 hours prior to appointment for ALL colour services. After working in other salons I found that we always did this, but then 50% of salons I know don't bother. And ask clients to sign a form to say they are happy to proceed without a skin test. I personally think I am covering myself and the client by doing a patch test. I do patch tests whether it's off/on the scalp and even with highlights I use a toner which then touches the scalp.
But my question to you all on here is do you all do skin tests?? I find I'm losing customers because they want a last min appointment, they come in at 12pm on a Sat asking if I can "fit" them in for half head highlights and an all over colour - obviously I explain my policy is skin test and cons. 48 hrs prior to service. But in the last couple of weeks I'm losing alot of money for these last min walk ins wanting expensive colours. So they then go off to another salon up the road which probably doesn't skin test.. so I feel like even though I'm making sure I do things properly I'm losing money. The only option I can think is if a client has highlights don't offer a toner just use a purple shampoo, but I feel toners make highlights so much nicer!
Just wanting to know if you guys all patch test and does anyone else experience this???
xxxx
Ok I have a new salon which I opened around 6 months ago. I always always always do a skin test 48 hours prior to appointment for ALL colour services. After working in other salons I found that we always did this, but then 50% of salons I know don't bother. And ask clients to sign a form to say they are happy to proceed without a skin test. I personally think I am covering myself and the client by doing a patch test. I do patch tests whether it's off/on the scalp and even with highlights I use a toner which then touches the scalp.
But my question to you all on here is do you all do skin tests?? I find I'm losing customers because they want a last min appointment, they come in at 12pm on a Sat asking if I can "fit" them in for half head highlights and an all over colour - obviously I explain my policy is skin test and cons. 48 hrs prior to service. But in the last couple of weeks I'm losing alot of money for these last min walk ins wanting expensive colours. So they then go off to another salon up the road which probably doesn't skin test.. so I feel like even though I'm making sure I do things properly I'm losing money. The only option I can think is if a client has highlights don't offer a toner just use a purple shampoo, but I feel toners make highlights so much nicer!
Just wanting to know if you guys all patch test and does anyone else experience this???
xxxx