Hi geeks, I'm in need of some help a I'm unsure what to do! I had a text message 2 days ago from a client saying there was still glue in her hair ( i removed her extensions over a month ago) i told if she wants to pop up to have a look or she can try to get the little glue out herself, so i told her to just cover the area in conditioner and leave so it the glue will soften up or if that doesn't work to pit a little acetone on so that would def work! i then had no reply for 2 days! until today i had the mother texting me with abuse saying i was useless and was taking me to the papers! i tried phoning her but no answer but the texts kept coming! when I removed them she also got a full set of highlights and cut on that same day, she left and everything seemed to be fine so i def know i removed all hair n bonds as i would manage to do this service!! today i get a hair dresser phoned me saying that my client was sitting in her seat with a full head of glue bonds in her hair, and that her mum was saying that I had made her daughter pay and that they have been trying to contact me. which I have never had a phone call or text until 2 days ago! Now tonight I have just been on my Facebook page And the daughter has just wrote a massive comment about how bad a hairdresser I was!i know that I def took all the bonds out of her hair so I'm unsure why a hairdresser would say she has a full head of bonds! Especially since I removed them over a month ago! What should I do??? Sorry for the long story guys!! Totally stressed, as this is the only client which has ever come back to me with a problem within ten years for my hairdressing experience xx