2 Days ago I wanted to have a trim with more layers. I have layers and over medium length hair. I wanted just to cut a few cm of my hair, but I wanted my hair to be thinned out with the layers and weight taken out because my hair grows back very thick. She just cut the layers and my hair was the same. I asked the hairdresser to make it thinner, but it is still very thick and she said she couldn't do anything more about the thickness because of spilting the ends or something? I did pay as I thought I might just be fussing, but I'm very unsatisfied with my haircut as my hair looks and feels the same! What can I do? My friends say I can't do anything about it, and just don't go their in the future. However I feel like I've been ripped off, especially as the hairdresser was quite rude in my opinion. Any helpful advice would be much appreciated. Thanks.