If I had known how bad the education system was for therapists I would never have started my salon I would have started a college. If they arrive for interview at all I'm astounded at the demands, college leavers and junior therapists arrive expecting £10 ph then take an hour to do a half leg wax, can only perform a light, stroking massage that would be more fitting for a brothel and can't name any muscles of the body or face. If you cannot work to time and don't have the industry skills or knowledge to match the rest of the team you start on minimum wage, I give two pay reviews in the first year to further encourage growth. My team take home at least £10 - £14 per hour, receive regular in house training and skills updates, regular off site training courses where their wages and all expenses are paid and a myriad of other work place benefits.
I have no idea how to attract people who actually even turn up. Interviews cost me time and money (booking out a treatment room and models for trade tests etc) and about 70% don't even turn up. In London it seems the colleges are setting students up for failure, telling them that when they qualify they can earn far more than they are actually capable of. They are woefully under-informed, such as, they are given no indication that housekeeping duties are part of their job, cleaning and taking care of the laundry, it appears, is way beneath them! - they get the swift response "If I can clean toilets for 30 years, so can you!"
It takes me at least 12 months to train college leavers, current college standards are appalling and until something changes there, we are always going to struggle recruiting, you cannot learn everything we need to know from 2 days a week in college or even worse 13 days training (which I have encountered!).
Sorry to LucyM the OP, at least we are all in the same boat. My apologies as this is all I ever seem to rant about on here!.