Totally agree with dawncbn
I'm only part time and primarily do lashes. I find any time I advertise for brows the customer sees my website realise I do lashes and I end up getting more enquiries for lashes.
I'd like more brow customers because it is a shorter treatment. But the brand no longer sells itself. Probably due to loads of other brands available and microblading.
I purely use HD Brows products but as the postage is not cheap, I tend to stock up when I put in a order. Therefore I do not need to purchase as frequent as every 5 months.
They treat you as if you are in debt!!!! I paid my training fee to earn my stripes.
Also, there were no appointments for the refresher course for the first 12 months! (this should have been free) after 12 months had passed I continued to enquire but they then wanted to charge me over £100 for a refresher. Even though it was them who couldn't fit me in!
Another thing that winds me up, is on several occasions they have been to my city to do 'pop up' training for new recruits but they won't let you do your refresher at one.
They just seem money grabbing and desperate ATM.
If they removed me from salon finder I wouldn't even notice. I no longer get many enquiries from it because my area is now saturated.
I don't regret doing the course because at the time I don't think there was another course that could have improved my ability to the level that HD Brows did.
But the support ever since has been completely lacking
Really.
The group on Facebook is to stop people feeling the need to chat about HD on here and other forums but it's totally restricted and you can't talk freely on there.
I wanted to virtual stockist as I'm such a small outfit didn't see the point in laying out hundreds on stock that may not be sold. Brow customer like to buy the products so I put some money aside to open a virtual stockist account but...
I could order what they want as they want it and earn a little commission but oh no! Couldn't chose brow products!!! Only make up! Make up, for which I am not trained and have no intention in training in...
Just another disappointment from HD Brows
Sorry for the rant but there are probably more like use feeling this way xx