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I have an SHR machine and we've had it for just under 18 months. Does it actually work as my clients hair growth would suggest not! And if it does work, how many actual sessions do you need??

WE removed a clients lashes that we'd applied less than two weeks ago. She says her lashes are now short and straight and she's missing a lot of them. We didn't notice this when we removed her extensions. My lash tech has applied 1000's of extensions and removed a fair few too. Now, I've...

Hi, one of my girls in the salon has clients who only want to come once a month for their gel polish. Some come back beautifully intact. Others are a disgrace. I'm thinking how best to tackle this as her appointments always over run because clients are coming back 4 weeks and over. I either...

Has anyone ever taken on a beauty apprentice? And if so, what did it involve? I spoke briefly to someone at a call centre who sort of explained it, but I'd like to know in reality did it work.

We've had a new client come in who says she's allergic to Gelish and OPI. Her cuticles swell. She would like to know the ingredients to other gels. How would you respond? We asked what she was allergic to and she didn't know. I have the MSDS sheets for all the brands we use but not sure how...

Could I ask for some advise? I just opened a salon. My question is this... what do you do about staff treatments? When can staff have them? How much do they pay? I want to be fair but I don't want them taking the Michael either.

Hi Geeks, I've been building my client base for almost 5 years now. I rent a room and have 7 self employed beauty therapists working with me. We do a % split. The opportunity has come up to rent a real shop, my own front door and everything! The costs are crazy and we're looking at £36,000 per...

Ive just been approached to do work experience with a 15 year old next year. Having never done it before, any advice on what to do? Do I need special insurance at the salon? She won't be trained so what will she be doing!? Do the school send you anything to follow? Any advice gratefully received x

Before I go placing a £200 order tonight, is anyone aware of any offers coming on soon? x

I'm an idiot. A regular client cancelled 20 mins after she should have been at a £70 appointment. I implemented my 100% cancellation fee. Needless to say this did not go down well and she's not coming back. Lesson learned I suppose. Any words of advice so I handle the situation better next time? x

I'm an idiot. I forgot to buy my new lamps before Wednesday and now the VAT free deal has finished. Any ideas of anywhere else I can order my Gelish lamps and save £50? x

Does anyone know of another VAT free by Beauty Express? I need to order some Dadi Oils and I need quite a few so it'll make a difference x

Is anyone else struggling to check out? I've tried two different credit cards now. Don't want to miss out on the sparkle deal again :-(

I can't make Olympia this year but need so much stuff! Does anyone know of any VAT free internet codes so I can order from Gelish, Louella Belle and Beauty Express? Thank you x

Just as the title says really... I've been fully booked for nearly a year now. I put up prices for new clients on 1st May and finally plucked up the courage to do my existing clients on Monday. They have all taken the news fairly well and no one has said anything negative. I feel a bit guilty...

This will be a new client for me booked in for a Swarovski pedicure... She has just sent me this picture. I have no idea that to do!! Think she dropped something on it. Any advice very greatly appreciated!

I have taken on a few girls to help me out. One of them is just finishing her 2nd month with me but she just isn't good enough. I just don't know what to say when I tell her I don't want her to work with me anymore. Any hardened employers that can offer some advice? I don't want to crush the...

Dear Geeks, I know I shouldn't be moaning, I've spent two years and spent a fortune to get to a full diary but now I have it, I feel like I can't breathe. I need advice. I currently work till 10pm 4 nights a week and till 2pm 3 days a week. I am reducing my working week by 19 hours. No more...

Hi Geeks, One of my clients has slept on her face and her lashes are all bent out of shape. I told her to keep brushing upwards and hopefully they'll sort themselves out. They haven't done so far... Any advice? X

Hi, Client has sent this photo through. It's happened on all bar the ring and little finger. She types for her job and uses olive oil instead of cuticle oil. Some of her nails are brittle. She has two small children. I've only done her twice but likes to go 4 weeks between appointments. This is...