Hi guys
I'm wondering how you all respond to clients who have complaints... a girl who has possibly her 5th set of acrylics on from me and had no previous problems has contacted me after a week saying she has had to stick 8 of her nails back on and stating she hasn't been doing anything differently.
I responded saying i hadn't used any different products as she asked and said I had also done my own nails in these products and have had them on for two weeks now.
I'm not willing to offer any form of discount as my rates are cheap.
I'm wondering how you all respond to clients who have complaints... a girl who has possibly her 5th set of acrylics on from me and had no previous problems has contacted me after a week saying she has had to stick 8 of her nails back on and stating she hasn't been doing anything differently.
I responded saying i hadn't used any different products as she asked and said I had also done my own nails in these products and have had them on for two weeks now.
I'm not willing to offer any form of discount as my rates are cheap.