Hi, am after a bit of advice on how to deal with this situ- i have a client that was coming to me for gel polish and hd's quite religiously up until Sep. for her sep app she kept the hd's but cancelled her nails (on the day [emoji35]) and continues to maintain her hd's with me. I have noticed that she still seems to be having her nails done albeit elsewhere, my question is do i ask her where and why? If there was a problem with the last set i did i would rather be aware so that i can look to rectify.
How do i broach the subject without sounding aggressive?
How do i broach the subject without sounding aggressive?