Hi,
Today I had a bit of a nightmare with a client who wanted a bikini and full leg wax.
When I was trained how to do a bikini wax the knickers were tied in the middle with a paper waxing strip for ease. I did this today and started the treatment. After waxing the crease of the leg the client mentioned that she would like the hair taken in more so it was more like a G-string shape. So I continued the waxing, trying to get each side the same width, struggling to work on each side whilst manoeuvring her knickers in between. In hindsight it would have been much easier if I had asked her to remove her underwear in order to complete the treatment but it started out as a bikini wax.
Also, It was also my first full leg wax since training and the combined bikini/g-string and full leg wax took about two hours. I felt terrible, thank goodness the lady was so lovely and didn't complain.
Have other therapists had the same problem with clients amending the treatment/asking for extra bits done mid wax and how have you dealt with the situation. It was also a bit tricky with pricing as I waxed more than originally agreed, but because I took so long with the treatment I didn't feel as though I could ask for more.
Any pointers would be really helpful.
Many thanks x
Today I had a bit of a nightmare with a client who wanted a bikini and full leg wax.
When I was trained how to do a bikini wax the knickers were tied in the middle with a paper waxing strip for ease. I did this today and started the treatment. After waxing the crease of the leg the client mentioned that she would like the hair taken in more so it was more like a G-string shape. So I continued the waxing, trying to get each side the same width, struggling to work on each side whilst manoeuvring her knickers in between. In hindsight it would have been much easier if I had asked her to remove her underwear in order to complete the treatment but it started out as a bikini wax.
Also, It was also my first full leg wax since training and the combined bikini/g-string and full leg wax took about two hours. I felt terrible, thank goodness the lady was so lovely and didn't complain.
Have other therapists had the same problem with clients amending the treatment/asking for extra bits done mid wax and how have you dealt with the situation. It was also a bit tricky with pricing as I waxed more than originally agreed, but because I took so long with the treatment I didn't feel as though I could ask for more.
Any pointers would be really helpful.
Many thanks x