I'm not sure they do go off turnover my turnover would be nothing like banner penguins or the others on here probably (single stylist sole trader) and we pay nearly the same?
Called worldpay to day and found out the scan fee I had been charged £35 plus vat for is an annual charge because I use an internet connection to take card payments instead of the phone line. I did this so that it wouldn't stop calls coming through if a payment was processing and also so a client wouldn't have to wait to pay if someone was on the phone so I Guess I just have to suck it up. There is also an annual compliance fee of £25 which has given me a bill of over £100 this month which I Could well do without in January. It feels like it's one step forward and two steps back all the time!
I am tied up with them until next May but will have a shop around in the spring. I imagine all the other companies mentioned must have similar fees for compliance though?
Called worldpay to day and found out the scan fee I had been charged £35 plus vat for is an annual charge because I use an internet connection to take card payments instead of the phone line. I did this so that it wouldn't stop calls coming through if a payment was processing and also so a client wouldn't have to wait to pay if someone was on the phone so I Guess I just have to suck it up. There is also an annual compliance fee of £25 which has given me a bill of over £100 this month which I Could well do without in January. It feels like it's one step forward and two steps back all the time!
I am tied up with them until next May but will have a shop around in the spring. I imagine all the other companies mentioned must have similar fees for compliance though?
Another reason I was put off world pay, obviously we all want to be able to take phone calls while we are putting payments through as we don't want to miss the clients but adding £4 a month plus vat for this privilege just seemed unnecessary when other companies include it!!
Yes I did the on line thing a few months ago and also last year. On my bill they are calling it as annual mangement fee. Is this not normal then, I assumed everyone had to pay it!
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