Thanks hunnies for replies. As you said, the benefit of the warm wax for painfull joints/arthritus sufferers is a fundermental part of a paraffin treatment. My mum has severe rheumatoid arthritus, and says she feels like she,s walking on air after this service.. but reading through so many threads on heating up time / the dip or not to dip issue; Hives cold system incorporates exfoliation, a cold paraffin 'gel' and a bio thermic masque applied over the gel that creates a thermal reaction and heating of the gel (both in pump bottles), followed by a finishing tonic to remove products. Sounds great in theory, but would love to know in practice if it really does the job!, as i,m deliberating which products to purchase to be able to offer this beneficial service. Anyone tried it out? victoria x:hug: