Dreamqueen
Active Member
I've had a client complain because her tapes have slipped and she took them out, im almost certain sje hasnt followed the aftercare.
I have offered to re fit them for free as a good will gestire, she has decided she wants her old nano rings put back in instead. I told her this would not be done free, there would be a small charge as it's a different service. Well know she's kicking off asking for my insurance details etc. Pretty sure my insurance won't even cover tapes slipping and her removing them?! She's tried to guilt me then bully me into doing nano rings for free now this. Any advice please. I'm at a total loss here.
I have offered to re fit them for free as a good will gestire, she has decided she wants her old nano rings put back in instead. I told her this would not be done free, there would be a small charge as it's a different service. Well know she's kicking off asking for my insurance details etc. Pretty sure my insurance won't even cover tapes slipping and her removing them?! She's tried to guilt me then bully me into doing nano rings for free now this. Any advice please. I'm at a total loss here.