Do you offer a cuticle oil refill service?

[ValencianNails]

One of my clients was short on Solar Oil a few weeks ago and I didn't have any new bottles with me so I offered to refill her existing bottle from my pipette bottle...

When I went back to see her last week she asked me for another bottle of Solar Oil when I next visited OR to refill her like last time... this brings me to my question...

Do you offer a refill service for cuticle oil or do you encourage clients to buy a new bottle every time?

 

[Chameleon]

No Sandi i dont....but ive heard of others that do....

Ive never had any clients ask for re fills,just repeat purchases

Im not sure if i like the idea of doing that...

 

[ValencianNails]

Im not sure if i like the idea of doing that...

Can I ask why not?

 

[Chameleon]

It just looks unprofessional to me,i dont feel comfortable.......maybe i should give it a try:lol:

 

[ValencianNails]

Initially thought the same as you Gabi, but after thinking about it some more I decided that the oil in my pipette bottle was no different than the day I bought it (ie not come in to human contact as it's a pipette) so why not offer the refill service and not only save my clients a few 'bob' but myself too as it's cheaper to buy the larger bottles than it is the smaller ones.

 

[samlamb]

And you are being green re using the original bottle instead of a new one each time thus reducing your carbon footprint!Thats got to be a good thing

 

[ValencianNails]

And you are being green re using the original bottle instead of a new one each time thus reducing your carbon footprint!

On the one and only time I've done it... yes :green:

Do you do it Sam?

 

[HeatherDavis]

Sandi I do it for clients that are actively using their oil- It helps me out in the long run labor-wise, but if they arent using it and want a refill 3 months later they have to buy and waste their OWN money not mine lol. But I give out the tiny bottles and refill those if they use them as prescribed...

 

[samlamb]

No as I dont do enhancments but I think it is a very good idea.

 

[pippadoodle]

To be honest Sandi, its is something I hadnt thought of, however what a great idea. I have had problems getting my little solar oil bottles the last few weeks.

I work in customer services also at Next Directory and so many of my colleagues are loyal fans of Creative solar oil, (we all have our minis on our desks) I have 2 large bottles in the salon of Solar Oil (one unused) I will now offer a refill to clients and colleagues... Great idea and how green too :hug::hug:

 

[a.denning]

I dont offer it, but i think its someting to look into doing....it would be really good for the environment and thats a huge plus for everyone!

 

[VHunter]

I retail my own home-made oil.
I offer refills at 1$ less than the cost of a new bottle.
Why waste packaging, PARTICULARLY when our environment is so polluted???

As long as it's done correctly, avoiding any cross-contamination....
I think it's the smart, conscientious and ethical thing to do (ethical referring to our polluted planet)


just my 2cents :hug:

 

[Vetty]

I've done it on occasions - usually when I haven't got any new ones on me (being mobile)....... Works well!

 

[stoney]

What a fantastic idea, thanks, consider me converted!!!

 

[busybee32]

I've done this for about 4 months now & my clients are happy for me to refil them for them as it saves both time and money, especially if i havent got any of the pinkie bottles in stock or am waiting for a delivery and they run out, I usually knock a pound off the original price of the first bottle and they are happy to do this.
My large bottle has only ever been used with the pippette so now X contamination.
Didnt think about it being "GREEN" woooooo helping to reduce my carbon footprint and didnt even realise it!!
Jen

 

[Bebeautiful]

I do this for my clients too I think that it is an indication that they are looing after their cuticles and keeping them noutished and it gives them something back and builds that work/client relationship going

 

[Jeni Giles]

Since we are a CND School, we buy direct in bulk quantity so it's easier for us to refill than keep a large stock of small items on hand. We give a little discount to encourage our refill clients which enables us to rotate through our stock quicker.