naturalnails
Legend
I had a call today from a girl "Sue" she wanted to make a booking for her sister "Chris" to have her nails done for her wedding on Saturday. "Sue" explained she was helping her sister out by calling round and making bookings for her to get all her bits done.
She said she would call back to confirm after she spoke with "Chris".
When she called back she said "Chris" has already made a booking elsewhere - I asked where if she didnt mind telling me. When she told me, I had to bite my lip - I said oh well thanks for letting me know, I hope she enjoys her nails.
I am now caught between doing the professional thing and not bad mouthing another place and worrying about this girl on her wedding day.
The things I know of this salon are as follows - no sanitiser, no nail prep solutions, two techs work together doing a hand each. They also use e-files - not a problem in itself, but but I have heard of burning sensation and grooves left from this place.
I had two of my clients went there when I was on holidays and one has told me that she has never been anywhere so unprofessional - they mouth off about clients etc, my client was in pain after her nails were done - she said the L&P became very hot and also she has been left with grooves on her nails from the e-file.
How can I make sure that "Chris" gets the best nails for her wedding day without sounding like sour grapes - should I say nothing as I have done.
She said she would call back to confirm after she spoke with "Chris".
When she called back she said "Chris" has already made a booking elsewhere - I asked where if she didnt mind telling me. When she told me, I had to bite my lip - I said oh well thanks for letting me know, I hope she enjoys her nails.
I am now caught between doing the professional thing and not bad mouthing another place and worrying about this girl on her wedding day.
The things I know of this salon are as follows - no sanitiser, no nail prep solutions, two techs work together doing a hand each. They also use e-files - not a problem in itself, but but I have heard of burning sensation and grooves left from this place.
I had two of my clients went there when I was on holidays and one has told me that she has never been anywhere so unprofessional - they mouth off about clients etc, my client was in pain after her nails were done - she said the L&P became very hot and also she has been left with grooves on her nails from the e-file.
How can I make sure that "Chris" gets the best nails for her wedding day without sounding like sour grapes - should I say nothing as I have done.