rippersroo
Well-Known Member
Hi geeks-didn't know who else to ask!
I sold some nail varnish remover on eBay and the buyer has contacted me today saying it has leaked. They haven't said if it's the whole bottle or what but what can I do I can't send a replacement I'm not some kind of stockist lol!
I haven't replied yet, I don't know what to say? It was sealed when I sent it theres not much I can do I don't want to refund as it's not actually my fault is it?
Any ideas what I can reply to the person?
Thankyou x😕
I sold some nail varnish remover on eBay and the buyer has contacted me today saying it has leaked. They haven't said if it's the whole bottle or what but what can I do I can't send a replacement I'm not some kind of stockist lol!
I haven't replied yet, I don't know what to say? It was sealed when I sent it theres not much I can do I don't want to refund as it's not actually my fault is it?
Any ideas what I can reply to the person?
Thankyou x😕