Hi Vogue,beauty, It would be he same removal as for any other buff off gel, Wich product did you do your training in, they probably told you how to remove their product. By the way, the people at the edge are quite helpful if you ring them I have called them a couple of times in the past when I was learning the Dip and Go method so they would probably be the best to advise you if you are having any major issues.
I would buff the shine off, soak as you would for acrylics or buff off gels, keep gently removing gooey bits with orange stick, buff, soak, remove goo etc until nearly all gone then soak final layer and GENTLY remove final bits with orange stick or hoof stick hth's