Hi,
with the exfoliate part i would say to refer to manufactures instructions as some exfoliants are rather harsh and are only needed on a weekly,fortnightly or monthly basis.So always refer to manufacturers instructions. I would also say that toneing at home daily sometimes isnt always needed as this can strip the skin of natural sebum, making it dry. Sebum is our skins natural protection, and helps us stay looking younger! Again you can always refer to manufacturers instructions.
Also with regards to the facial itself depending on what skin type it is advise when they would benefit from another facial, this making the client more regular!
Also reccomend further treatments eg if they have a dry skin they could benefit from a parafin wax treatment or warm oil facial.
With tinting see what overall effect they are looking for as they may also benefit from a perm too!
Advise on the possible contra actions for eg
may have a slight erythema due to the massage, this should have gone within 24 hours if it persists then to seek advise from gp and to let you know so you can put it on their record card.
Also with tinting advise on how long it may last {remember this does depend on the lashes cycle also} and when they will need for it to be re done.
Ill have a look at mine and if i have missed anything out ill let you know.
Good luck hth! x