Lilypie
Well-Known Member
Do you carry out treatments on friends (paying)? Today I've had a friend cancel her appointment for tonight and in the few days before Christmas, three other friends also cancelled their appointments on the day. My business cards state 24 hours for cancellations although this is more of a deterrent and possibly tricky to enforce.
I've only recently gone mobile and so don't know what the norm is. I think they have good intentions of having the treatments done but when it comes to it, especially being Christmas, they realise they've overspent and can no longer afford it.
I guess this is just the nature of the job, but am wondering how others handle this sort of situation? Thanks
Sent from my GT-I9505 using SalonGeek mobile app
I've only recently gone mobile and so don't know what the norm is. I think they have good intentions of having the treatments done but when it comes to it, especially being Christmas, they realise they've overspent and can no longer afford it.
I guess this is just the nature of the job, but am wondering how others handle this sort of situation? Thanks
Sent from my GT-I9505 using SalonGeek mobile app