Hi, for those of you who offer gift vouchers, please can I ask how many months are they valid for?
At the moment I am using 6 months but I am finding that 40% of recipients are using them straight away and 60% I am having to send a reminder to the purchaser that it's month 5 and the voucher will expire soon, can they please remind their friend/relative. Do you think I am allowing too big of a window which is why some people are forgetting? I was thinking of switching it to 3 months as standard but for all vouchers purchased in Nov/Dec for Christmas to have the end of March as the expiry. Just wondering what other people do?
Thanks.
At the moment I am using 6 months but I am finding that 40% of recipients are using them straight away and 60% I am having to send a reminder to the purchaser that it's month 5 and the voucher will expire soon, can they please remind their friend/relative. Do you think I am allowing too big of a window which is why some people are forgetting? I was thinking of switching it to 3 months as standard but for all vouchers purchased in Nov/Dec for Christmas to have the end of March as the expiry. Just wondering what other people do?
Thanks.