Jake nattrass hair
Well-Known Member
just looking for opinions as I am stumped!
One of my regular clients hair has started to really Matt in a clump after she’s shampooed and conditioned it (it’s even happened at the salon)
She’s never expedited it before, yes it gets a little knotty as it’s naturally has a slight curl but never completely matts in a big knot at the back.
She uses biolage shampoo and conditioner and brushes her hair properly prior to washing it to get loose hair out. Today it happened in the salon when she came in for a blowdry so I could see the problem, I have hair a good brush and used L’Oréal absolut repair shampoo and treatment mask and brushed it through her hair and left on for 15 mins, washed it off and sure enough took Her over to the section and it had completely matted in a ball at the back! I’m stumped!
One of my regular clients hair has started to really Matt in a clump after she’s shampooed and conditioned it (it’s even happened at the salon)
She’s never expedited it before, yes it gets a little knotty as it’s naturally has a slight curl but never completely matts in a big knot at the back.
She uses biolage shampoo and conditioner and brushes her hair properly prior to washing it to get loose hair out. Today it happened in the salon when she came in for a blowdry so I could see the problem, I have hair a good brush and used L’Oréal absolut repair shampoo and treatment mask and brushed it through her hair and left on for 15 mins, washed it off and sure enough took Her over to the section and it had completely matted in a ball at the back! I’m stumped!