I seem to have a habit of 'ditto-ing' what Fiona says
but...... ditto what Fiona says!
Just recently I've been getting VERY pee'd off because a few of my new clients have decided they want to go somewhere who doesn't take as long to 'do' nails. I don't think I take an excessive amount of time, my average is 90 minutes for a full set of L&P, which I think is about the same in most places.
I bumped into one recently who seemed to enjoy telling me she had found someone who could do a set in 40 minutes, and that this person mixed and matched her products because she had favourites from a number of companies, and didn't just use one company for everything for 'ease of ordering'! I just didn't have the energy (or, come to think about it, inclination) to explain why certain products shouldn't be 'mixed', so glanced at her nails (which were awful - no, honestly.... they really were! :twisted: ) and said that I was glad she had found a nail tech more suitable for her times restraints. I walked away silently wishing her 'greenies' and lifting on every single nail for her lifetime!
I don't know if the 40 minute jobbies are from an NSS salon, I didn't want to ask where she had them done, didn't want to give the impression that I was bothered about her leaving.
This is the third new client of mine who has gone for time over quality. Thankfully my other clients quite like getting pampered for that 90 minutes and remain faithful.
I'm in the lucky position that I don't rely on the money I make, I work from home, and not in a salon, so don't have to worry about making a certain amount of money to cover over-heads etc.
So like Fiona said, don't cut your prices, just keep on providing quality nails and I'm sure, in the end you'll come through this slow spell.