I am a salon owner (small) and I wondering if it is actually worth having a team!
I have been faced 3 or 4 times on the last few weeks having to reschedule clients due to team not being able to work - sick kids.
(I have 3 kids of my own btw).
One in particular feels they should be able to cancel clients due to sick kids as 'we are not machines'!
I work SO hard to gain clients for the team and never take time off but when anyone on the team does it I'm left in the lurch totally! Clients get peeved and I HAVE to fit them in somehow to keep them sweet - but its taking its toll!
Sorry but rant needed and I just wonder if it is really worth the hassle!
Anyone got experience/thoughts?
I have been faced 3 or 4 times on the last few weeks having to reschedule clients due to team not being able to work - sick kids.
(I have 3 kids of my own btw).
One in particular feels they should be able to cancel clients due to sick kids as 'we are not machines'!
I work SO hard to gain clients for the team and never take time off but when anyone on the team does it I'm left in the lurch totally! Clients get peeved and I HAVE to fit them in somehow to keep them sweet - but its taking its toll!
Sorry but rant needed and I just wonder if it is really worth the hassle!
Anyone got experience/thoughts?