Hi all , have been colouring a clients hair for around 8yrs with no issues at all. She previously had slices through top section then progressed to a half head tint ( mainly has it coloured to cover grey ) grey hair was predominantly on the top but the underneath has started to show a lot of grey so we decided to apply the usual colour as a full head instead of the half head . Skin test was fine so went ahead . Client was happy but mentioned on her next skin test (8weeks later)that her head was extremely itchy after the full head colour . Mainly round the underneath and it lasted for a few days. I carried out another skin test which again was fine so proceeded to colour the hair 48 hrs after skin test . Kept in contact with client for the first few days after colour and again she said it was very itchy. No other symptoms just the itching but I'm not sure where to go from here. Should I refuse to colour from now on ? I use wella and will be keeping eyes peeled at the wholsalers for wella innosense to test her with but nothing's showing up with the skin test so worried incase this turns into a severe reaction or am I stressing over nothing? Is it a case on sensitive skin rather than a reaction? Any advise would be appreciated.
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