This is not the first time this has happened to me - girls for haircuts with so many knots (I mean real knots, matted knots, not normal knots! ) in their hair that anyone other than me would probably send them away! Apologetic parents of course who have somehow missed these knots when supposedly brushing - Time consuming is not the word, I'm talking 40 minutes on getting the knots out, 20 minutes on the haircut!. It's actually really stressful not being able to get on and putting the poor kids through pain even though trying to be as gentle as possible!
(a previous experience was worse, I won't even go in to that!). Took me 3 hours in order to save much of the hair! (although a knot the size of a tennis ball had to be cut out - horrendous!)
Should we charge for this extra time spent on preparation? Or should we even do the haircut if it's not in a state where the hair can be easily prepared. In all my years I've never quite come across knots as bad as these, previously and today!.
(a previous experience was worse, I won't even go in to that!). Took me 3 hours in order to save much of the hair! (although a knot the size of a tennis ball had to be cut out - horrendous!)
Should we charge for this extra time spent on preparation? Or should we even do the haircut if it's not in a state where the hair can be easily prepared. In all my years I've never quite come across knots as bad as these, previously and today!.