Hi there,
I hd my first ever 'panic' earlier! I had a new client for l&p enhancements. She says she had them before, never had a reaction etc.. Of course; i completed the full consultation with her, medical history etc BEFORE treatment. There was no reason not to apply the l&p so went ahead as per usual...
When i was working on the second hand, the client said her thumb on the other had was 'burning' on the nail. I then asked her again if she'd ever had a reaction before and she said no, and as quick as that she said the sensation had gone. It lasted a few seconds and stopped as quick as it had started. She said 'perhaps i have a cut on my nail or something?' I explained that i had checked her nails first and that there werent any that i could see and that it could possibly just have been the acrylic setting. (I had been told about this sometimes happening - not all clients feel it but some do.. ). I then explained in much more details about allergies etc, signs to look out for etc. Explained that client needs to inform me if she has a reaction and that the enhancements would need to be removed.
She then tells me as im finishing the set that 'mybe it could be the glue' ?? She said she uses a similar glue for her hair extensions and that sometimes that causes her scalp to burn for a few seconds..! I have no idea about what glue you use in hair extensions but as this sensation only happend on one nail and it was after the l&p was applied i thought it was unlikely to be the glue that i used for the tip...
Anyway, ive written the conversation down on the clients record card etc to cover myself..
This is the first 'niggle' ive ever had to deal with so can someone please tellme whether ive handled it right / wrong???
Also, i just renewed my insurance earlier today and it was funny - the lady on the phone told me that if i ever felt like a client might claim - even just an inkling of a feeling to inform the insurance company straight away so its on record should the client ever actually make a claim...
I dont see any reason for there to be a claim, client was very happy with her nails and has booked for infill but do you think this is one of those occasions where i should ring ins company to cover myself just in case or should i just chill out! lol!
I hd my first ever 'panic' earlier! I had a new client for l&p enhancements. She says she had them before, never had a reaction etc.. Of course; i completed the full consultation with her, medical history etc BEFORE treatment. There was no reason not to apply the l&p so went ahead as per usual...
When i was working on the second hand, the client said her thumb on the other had was 'burning' on the nail. I then asked her again if she'd ever had a reaction before and she said no, and as quick as that she said the sensation had gone. It lasted a few seconds and stopped as quick as it had started. She said 'perhaps i have a cut on my nail or something?' I explained that i had checked her nails first and that there werent any that i could see and that it could possibly just have been the acrylic setting. (I had been told about this sometimes happening - not all clients feel it but some do.. ). I then explained in much more details about allergies etc, signs to look out for etc. Explained that client needs to inform me if she has a reaction and that the enhancements would need to be removed.
She then tells me as im finishing the set that 'mybe it could be the glue' ?? She said she uses a similar glue for her hair extensions and that sometimes that causes her scalp to burn for a few seconds..! I have no idea about what glue you use in hair extensions but as this sensation only happend on one nail and it was after the l&p was applied i thought it was unlikely to be the glue that i used for the tip...
Anyway, ive written the conversation down on the clients record card etc to cover myself..
This is the first 'niggle' ive ever had to deal with so can someone please tellme whether ive handled it right / wrong???
Also, i just renewed my insurance earlier today and it was funny - the lady on the phone told me that if i ever felt like a client might claim - even just an inkling of a feeling to inform the insurance company straight away so its on record should the client ever actually make a claim...
I dont see any reason for there to be a claim, client was very happy with her nails and has booked for infill but do you think this is one of those occasions where i should ring ins company to cover myself just in case or should i just chill out! lol!