Hi, I have recently ordered some L'Oreal Cream Peroxide Developer from the internet but did not receive the correct order - instead of the L'Oreal they sent me some Truzone Cream Peroxide instead! Not only is this item NOT what I wanted it cost only £4.49 and the L'Oreal Cream Peroxide I ordered £9.99 :irked:
They have come back with the following reply/excuse:
hi, sorry fo rthe error in sending the wrong peroxide, truzone is a premium brand of peroxide and can be used with l'oreal,wella colours etc.
you wont have a problem with the truzone peroxide as its not a cheap brand. we can of course exchange, but its costly to post as its a heavy item, hopefully you can keep the truzone and we can refund you the difference. in the long term the truzone will work out way cheaper for you. all the major manuafacturers say to buy their own peroxide but in truth its no better than the truzone.
Is what she is saying the truth? What do you think I should do? :!:
They have come back with the following reply/excuse:
hi, sorry fo rthe error in sending the wrong peroxide, truzone is a premium brand of peroxide and can be used with l'oreal,wella colours etc.
you wont have a problem with the truzone peroxide as its not a cheap brand. we can of course exchange, but its costly to post as its a heavy item, hopefully you can keep the truzone and we can refund you the difference. in the long term the truzone will work out way cheaper for you. all the major manuafacturers say to buy their own peroxide but in truth its no better than the truzone.
Is what she is saying the truth? What do you think I should do? :!: