angelnailz
Well-Known Member
hey geeks
Just got a mail from a client saying her nails are sore red and thin and asking if acrylics have caused this.
She had had a set of nails I did on for around 3-4 weeks, She said her nails were fine until SHE removed them. I asked how she removed them she said she soaked them in acetone for 10 mins.
I asked her if they had come off easily after only 10 mins (I always soak for 25 mins) I asked if she had filed or pulled them in any way, she didn't answer the question, she just said they came off fine.
She says she is going to docs Monday as one of her nail beds is not only sore but 'hot' she is worried about infection.
I always advise clients to come to me for removal but as I cant say what happened during her home removal, its hard for me to understand what has happened.
I have done her nails 2 times over prob the last 6 months and they were in good condition I thought, I removed shine as part of prep but certainly didn't over etch and when i removed the first set (she is the type to get enhancements for an occasion rather than keep getting infills/rebalances) there were no problems.
I don't know why she didn't come back to me the 2nd time for removal.
In my heart i don't think I have cased her any harm but I feel crap about the whole situation and when she goes to the docs and tells them she has had acrylics they will prob think she has just been to some chop shop, I think she thinks this is my fault
any advise anyone can offer?? xxxxxx
Just got a mail from a client saying her nails are sore red and thin and asking if acrylics have caused this.
She had had a set of nails I did on for around 3-4 weeks, She said her nails were fine until SHE removed them. I asked how she removed them she said she soaked them in acetone for 10 mins.
I asked her if they had come off easily after only 10 mins (I always soak for 25 mins) I asked if she had filed or pulled them in any way, she didn't answer the question, she just said they came off fine.
She says she is going to docs Monday as one of her nail beds is not only sore but 'hot' she is worried about infection.
I always advise clients to come to me for removal but as I cant say what happened during her home removal, its hard for me to understand what has happened.
I have done her nails 2 times over prob the last 6 months and they were in good condition I thought, I removed shine as part of prep but certainly didn't over etch and when i removed the first set (she is the type to get enhancements for an occasion rather than keep getting infills/rebalances) there were no problems.
I don't know why she didn't come back to me the 2nd time for removal.
In my heart i don't think I have cased her any harm but I feel crap about the whole situation and when she goes to the docs and tells them she has had acrylics they will prob think she has just been to some chop shop, I think she thinks this is my fault
any advise anyone can offer?? xxxxxx