DazzlingDetails
Well-Known Member
Afternoon lovelies...
I just wanted some advice on what you would do in this situation...
I removed a set of CND L&P sculpted enhancements from one of my clients 3 days ago, they were nails I had applied and I was careful with removal not to over file or damage her natural nails... I then applied BL Smoothing Gel and Shellac, an hour later she text me to say one had snapped and her nails felt so thin and flimsy after having the enhancements on...I replied saying that obviously her natural nails would not be as robust as L&P and she would have to look after them and continue to Solar Oil twice a day, advice with which she seemed ok...I've now just received another text saying her nails are peeling and can I sort them tomorrow??? I've said ofcourse I can and asked if she has been oiling and wearing gloves for cleaning/washing up etc, to which she she has replied Yes, they're just so flimsy!!!
What would you lovelies do tomorrow??? Would you do a discounted treatment??? What would you offer??? How would you approach the situation???
Xxx
I just wanted some advice on what you would do in this situation...
I removed a set of CND L&P sculpted enhancements from one of my clients 3 days ago, they were nails I had applied and I was careful with removal not to over file or damage her natural nails... I then applied BL Smoothing Gel and Shellac, an hour later she text me to say one had snapped and her nails felt so thin and flimsy after having the enhancements on...I replied saying that obviously her natural nails would not be as robust as L&P and she would have to look after them and continue to Solar Oil twice a day, advice with which she seemed ok...I've now just received another text saying her nails are peeling and can I sort them tomorrow??? I've said ofcourse I can and asked if she has been oiling and wearing gloves for cleaning/washing up etc, to which she she has replied Yes, they're just so flimsy!!!
What would you lovelies do tomorrow??? Would you do a discounted treatment??? What would you offer??? How would you approach the situation???
Xxx