debbienailz
Well-Known Member
hi everyone
i have obviously been spoilt by the company i normally order from .....
after seeing various nail art items advertised in one of the nail mags i ordered 9 items from a company i have never used before ...they told me that one item may not be in stock but that they would send it on .....well today i received the parcel with only three items enclosed ...six of the items are on back order ...i am one item short ie:it is not marked as back order but as delivered ...though i haven't had it
and this was the item they originally told me may not be in stock ...one of the items a base coat is marked as on back order...though they have sent it ...and a top coat is marked as delivered ...but it hasn't been
it gets worse ...two of the items delivered are the same ...crushed shells ...though in different colours ...though one container is half full of product and the other is not even 1/8th full
they charged me £7.50 delivery and put the three tiny items in a box that was 100 times too big ..it took me ages to find the items within the packaging:evil: there was no letter to let me know when the rest of the items could be expected and i had to work out myself what b/o meant ..ok perhaps that is an obvious one :o
they charged me for the items allthough i have no idea when they will be delivered ....
needed to vent my anger ...i will be on the phone first thing monday morning
a very frustrated
debbie
i have obviously been spoilt by the company i normally order from .....
after seeing various nail art items advertised in one of the nail mags i ordered 9 items from a company i have never used before ...they told me that one item may not be in stock but that they would send it on .....well today i received the parcel with only three items enclosed ...six of the items are on back order ...i am one item short ie:it is not marked as back order but as delivered ...though i haven't had it
and this was the item they originally told me may not be in stock ...one of the items a base coat is marked as on back order...though they have sent it ...and a top coat is marked as delivered ...but it hasn't been it gets worse ...two of the items delivered are the same ...crushed shells ...though in different colours ...though one container is half full of product and the other is not even 1/8th full
they charged me £7.50 delivery and put the three tiny items in a box that was 100 times too big ..it took me ages to find the items within the packaging:evil: there was no letter to let me know when the rest of the items could be expected and i had to work out myself what b/o meant ..ok perhaps that is an obvious one :o
they charged me for the items allthough i have no idea when they will be delivered ....
needed to vent my anger ...i will be on the phone first thing monday morning
a very frustrated
debbie
