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Problem with a colour - help

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flea

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Any help appreciated. I had a client natural hair level 7 with some old highlights thru the ends. She chose to go for 9/1 wella so I decided to put 10/1 with 30 vol to lift the natural hair and 9/1 with 20 vol for her ends. This is how it came out. The ends looking good but on natural she's like 8/3 the now :( don't know what I did wrong. She's coming back tomorrow. Used Olaplex - could that affect the colour?? And how to fix it???? :(
 

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ArabianBeauty

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You should have probably used 40vol with olaplex...
 

flea

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the instruction says not to bump up your developer so I don't understand it :( Any ideas what to put on it to achieve ash blonde ,without damaging that shine??
 

ArabianBeauty

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If you wanted to stay at the 8 I would be more inclined to put an 8/16 CT

Cams is more knowledgable in wella so let's wait for him to see this x
 

flea

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Cool, thanks xx
 

cassies97

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Sorry but I don't understand why you'd increase the depth and drop the volume? The tone in a 10 isn't potent enough to neutralise a 9.
 

flea

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So I supposed to use 9/1 with 40 vol instead? Thanks in advance for any help
 

AbMcDonald

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I wouldn't recommend 40vol, 30 was good, just should have decreased the amount of Olaplex, if you didn't get to the level desired.
 

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