I bought my spray tan machine off them in Sept/Oct + a litre of solution with no problems... Seems I may be one of the lucky ones?
Well I'm saying that, but if my machine buggers up, what recourse would I have now??? I don't recall any particular paperwork in the box (except for instructions), nor was there much packaging or warranty card either. I did wonder, at the time, whether or not my machine was maybe a refurbished machine as I didn't know what would come with a brand new machine?
Now I'm slightly concerned...
I have been told thatPuri-tan (Ethos Beauty Supplies & Services LTD T/A Puri-tan) are on the verge of going bust I'm not sure how true it is.
Leela Jackson from Puri-Tan did a skills week at my college, a lot of us placed orders with her and have not had a thing delivered or any of the orders confirmed, but yet they took the money from us all straight away.
I was advised by Kate Camilleri (the so called MD of the company) that they were having trouble getting the tents through customs, again not even sure if that's the truth as I don't trust a word she says after countless promises from her that she failed to keep.
My college are now on the case, but they are also getting no response from Kate Camilleri or any answer from any of the contact numbers that have provided.
I'm disgusted that some-one who has apparently "developed" Puri-tan and is "Spray Tanner to the celebrities" is "running" this business.
I'm keeping my fingers crossed that everyone gets their back from the company, I for one will not even look at this company again if it's still running. Kate Camilleri has certainly ruined her reputation as fas as myself and everyone at my college are concerned.
You need to give your information to wigan trading standards, you can email.
Good luck
I passed all the information I have on to them and they came back and told me to go to Consumer Direct, who I have already been in touch with.
I have also contacted Watchdog to see if they can help and I'm looking into other ways of getting Puri-tan exposed as the fraudulent company that they seem to be.
I can not believe that someone with "such a good reputation" and works on bug shows like "Dancing on Ice" thinks they can treat people this way and get away with it. I have also been banned from the facebook page after I posted on their wall, all I wanted to know was where my order was!!!
Hopefully if we all get the complaints to the correct people something will be done.
Oh and to anyone who has placed an order and paid for it, PLEASE get in touch with you bank or credit card company as they can give you a refund for the monies that have been taken.
As a member of staff I was also then banned from the pages on facebook after speaking up on behalf of everyone. Very childish behaviour. I have since then left and now working for another company , a much more reputable one!
I do hope everyone either gets their orders or their money back. And me my pay!
Im going to my bank to see about getting a refund from them as my girls paid me then I paid out my bank for kits etc. Out of interest what happens if Puri-Tan has gone bust totally or closed all accounts? Would I still get it back? And how long roughly does it take for the process?
Hi
I wanted to let you all know that I no longer work for Puri-Tan and I left two weeks ago, I am so so sorry to all of you out there that have placed orders and parted with money but have not received your goods.
I have no information to give to anyone im as much in the dark as you all are I have been sending e mails myself that are not being answered and im also out of pocket as I have not been paid my last wage!.
Good luck to you all trying to get your money back or goods.
Leela
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