Purple patch appeared in non-coloured hair

[liana kay]

Hi , one of my grannys has had a dark purple patch appear in her hair , her hair is natural and white . Im worried because shes due in for a perm in a few days and im not here inbetween ! Any idea what it could be ? Im leaving instructions to test the hair but not sure how the other staff will cope with that !

 

[Grace_Hair]

Does she use purple shampoo?

Maybe check porosity?

 

[JaneyDryBar]

have u got a photo of it? x

 

[adamlea87]

Has the hair been previously permed?

 

[ronray]

Check to see if she uses colour mousse
I had a client who's hair went blue/violet, when the perm solution was on, but when we neutralised it disappeared, the only thing she ever used on her hair other than shampoo and conditioner, was blueberry coloured mousse

 

[adamlea87]

I'm thinking it is some type of coloured mouse/shampoo that has grabbed on a porous area, especially if the hair is permed the product itself may not have been a purple colour. I'd try first cleansing it out with shampoo and if still there use a chelating product like malibu c in remove any traces of metals or other build up.