I've got the problem that at the beginning of the week I was booked up, it looked really positive. Now it's been one of our worst weeks, I have never experienced the amount of no shows and last minute cancellations in my entire time as a Beauty Therapist as our salons has had this week, it's now up to about 15!!
I'm absolutely fuming as I have staff sat here doing nothing! there's only so much cleaning we can do! One women who works next door has just popped in and cancelled an appointment for the third time this week, its only facial threading but she will expect us to book her in again when she feels like it, the mood I'm in at the moment I may tell her to bleep off! lol