I host my website with wesh.co.uk. They're a small U.K. based hosting company and the customer service is great.
When choosing your hosting there are a few things to consider:
- U.K. based? If they're servers are abroad it can take longer for your website to load. Plus if your website is down, do they have a U.K. line you can phone?
- Response time? Try emailing their customer service department, how long does it take them to respond? If you have problems you don't want to miss out on traffic because you're waiting on them to reply. Make sure you email or phone the customer services, not the sales line, that one will always be picked up straight away
- Reviews: Don't rely on review websites to get an accurate idea of a company. A lot of these websites are sponsored by the company itself. Instead see if there are any testimonials on the company website and email their clients for their opinions or go on professional web design forums and do a search.
- What do you actually get? How much webspace do you need and how much traffic can you generate? Unlimited doesn't exist, read the small print, it will always be capped at a certain point. Do you get things like email accounts (
[email protected] sounds more professional than
[email protected]), add-on domains, etc.
If I think of other things I'll let you know!
